Sign a written appointment with a person or company based in Korea, and publish the agent's details in the Korean terms of every game you offer in Korea. The law requires both. The ministry's guide also recommends emailing GRAC the designation certificate and a copy of those terms.
Before you start
The appointing party is the overseas legal entity that distributes or provides the games in Korea and meets a test. Don't default to a consumer brand or a group parent if another entity runs the games. Have ready:
- The entity's legal name, representative, head-office address, phone, registration number, fiscal year and a contact person
- Every game it offers in Korea, with each game's Korean terms URL
- Which test applies, and your evidence
- Any GRAC notice and its deadline
- Whether another group entity also offers games in Korea (it needs its own analysis)
Who can be your agent
- Any person or company with a Korean address or place of business. An individual need not be Korean but should be fluent in Korean.
- The role can't be a formality. The guide's examples of what fails: no staff answering, or a recorded message that sends callers to email or a web form.
- You can appoint more than one agent, and one agent can act for several companies.
- You and the agent must keep a working line of communication.
Agree in writing who receives requests, who translates them, who drafts and approves the answer, who submits it in Korean, and how deadlines are escalated.
From 21 April 2027, if you set up a Korean corporation, or control one (the decree will define control), you must appoint one of them. If neither exists, the fallback is another Korean corporation able to do the work. See what changes.
Six steps
Agree terms
Confirm the agent can cover your entity and all its games, knows the Article 31 reporting and Article 33 labeling work, and has no conflict. Agree fee, term, contacts, response times, exclusions, confidentiality, termination and handover.
Sign the appointment
Use a signed agreement or other written document naming the parties, the effective date and the work delegated. Keep it with proof the signers had authority.
Get the agent's five details and check them
Legal name, representative (for a company), Korean business address, a Korean phone number that reaches the agent, and email.
Publish them in the Korean terms of every game you offer in Korea
Do not limit the disclosure to the game that crossed a threshold. These are the terms required by Article 3(1) of the Act on the Regulation of Terms and Conditions, and they must be in Korean.
Complete the Certificate of Designation
Use the form attached to the October 2025 guide. Enter your entity, the agent, how the terms disclose it and the URL. Sign or seal it.
Notify GRAC
The October 2025 guide recommends notifying GRAC without delay by sending the certificate and a copy of the terms to gracagent@grac.or.kr. Keep the sent email, attachments, delivery record, signed appointment, live URLs and dated screenshots together.
Sample Korean terms wording
Sample only. Confirm the wording against the ministry's guide before you publish.
제[ ]조 (국내대리인)
회사는 「게임산업진흥에 관한 법률」 제31조의2에 따라 아래 법인을 국내대리인으로 지정합니다.
법인명: [agent legal name]
대표자 성명: [representative's full name]
영업장 소재지: [Korean business address]
전화번호: [Korean phone number]
전자우편주소: [email address]For an individual agent under the rules currently in force, use 성명, 주소, 전화번호, and 전자우편주소. The registration number belongs in the certificate, not in the public terms disclosure required by Article 31-2.
Certificate fields
| Section | What to enter | Check |
|---|---|---|
| Your entity | Legal name, representative, head office, phone, registration number, contact email | Matches corporate records and any GRAC notice |
| Agent | Legal name and representative (for a company), Korean address, Korean phone, registration number, email | Phone and email work. Legal names, not trading names. |
| Terms disclosure | Where it appears (website or in-game) and the exact URL | Opens without a login and shows the current details |
| Signature | Date, entity name, authorized signature or seal | Signer has authority; same entity throughout |
| Attachments | Copy of the Korean terms and other proof | Numbered and listed in the cover email |
Appointing several agents? Submit one certificate per agent. Leave the shaded receipt fields blank; they are for the receiving authority.
After you appoint
- Monitor the published phone and email. Log every message and keep the attachments.
- Translate each request and convert the Korean deadline to your team's time zone.
- You supply the facts and approve each answer. Name owners for reporting, rating information, content descriptors and probability disclosures.
- Record what was sent, when, to whom, and proof of receipt.
- If the agent's details change, update your terms promptly. Replacing the agent is a re-designation: see how to change agents.
- Re-check eligibility and the published details before 23 October each year.
Sources
- Game Industry Promotion Act, Article 31-2
- Ministry final announcement and English guide, 14 October 2025Includes the designation form.
- Act No. 22085Effective 21 April 2027.